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Shipping Policy

 

At Mind Elevation Designs, we strive to offer the highest quality shipping experience. All orders are shipped from our warehouse in Woodstock, GA, and take 1-3 business days to process. We have partnered with USPS to deliver your products in a safe and timely manner.

 

Here are your shipping options:

 

• First-Class Mail (1-7 business days)

• Priority Mail (1-5 business days)

• Priority Mail Express (1-3 business days)

 

 

Return & Exchange Policy

 

We are dedicated to making sure our products provide the best personal experience. If for any reason you are dissatisfied with your purchase, please note the following: 

 

-Any returned products must be in the same condition you received it (items must have no signs of wear and tear) for a full refund or exchange. 

 

-You have 30 days from the date of delivery to return your items.

 

-You are responsible for all return shipping costs. (We are not liable for any return packages that may become lost in transit. Please keep your proof of postage or return tracking number when shipping back your returns).

 

We reserve the right to refuse any returns that do not meet these requirements.

 

*(This EXCLUDES gift cards, face masks and customized products.)*

 

*We do not accept any cancellations.

 

Damaged/Defective/Incorrect Items:

 

If you received items that were damaged or defective, please contact our customer service team within 7 days from the date of delivery through email at mindelevationdesigns@gmail.com or give us a call at (470) 758 - 2879. (We are not responsible for damaged or defective packages resulting from errors made by our shipping carriers but will work with you to find the best solution). 

 

If you received items that were incorrect, please contact our customer service team within 7 days from the date of delivery through email at mindelevationdesigns@gmail.com or give us a call at (470) 758 - 2879 for a full refund or we will send you a replacement order.

 

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